The Process
Simple. Personal.
Effective.
How We Work Together
From first hello to business transformed
Getting started is straightforward. No jargon, no lengthy contracts — just a genuine conversation about what you need.
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Send an Enquiry
Fill in the contact form with a little bit about your business and what you're looking for. Don't worry about having everything figured out — just start the conversation.
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Discovery Call
We'll arrange a relaxed, no-obligation call where I get to understand your business, your pain points, and your goals. This is where I really listen — and where we figure out exactly how I can help.
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Tailored Proposal
Based on our conversation, I'll put together a proposal that matches your needs — whether that's retainer hours, a specific package, or ad-hoc support. Everything is transparent; no hidden fees.
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Onboarding
Once you're happy to proceed, we set everything up together. I take time to fully understand your systems, preferences, and way of working so the handover is smooth and seamless.
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Ongoing Support
I get to work! You'll have regular check-ins and clear communication throughout. As your business evolves, so does my support. I'm always available to discuss what's working and what could be better.
Questions & Answers
Frequently asked questions
What kinds of businesses do you work with?
I work with small to medium-sized businesses and sole traders across a wide range of industries. Whether you're a consultant, a growing startup, or an established business owner who needs to delegate — if you need support, I can help.
Do I need to commit to a long contract?
Retainer packages run on a monthly basis, so there's no lengthy commitment. Ad-hoc hours are available with no commitment at all. I believe in earning your trust every month, not locking you in.
How do we communicate and collaborate?
We'll use whatever tools work best for you — email, phone, video calls, project management software. I adapt to your way of working, not the other way around.
Can I start with just a few hours to try it out?
Absolutely. Ad-hoc hours are perfect for this — you can use support on a one-off or occasional basis with no ongoing commitment. Many clients start this way and move to a retainer once they see the value.
What are your working hours?
I work Monday to Friday during standard UK business hours. The Daily Inbox & Diary package includes inbox checks twice daily, Monday to Friday. For urgent matters, we'll agree on the best communication approach during onboarding.
Is my information kept confidential?
Absolutely. Confidentiality is fundamental to everything I do. I'm happy to sign an NDA, and I treat every piece of client information with the same care and discretion I brought to 40 years in corporate environments.